Hey, we're the McNiels!

PlayPalz Indoor Playground - Imagination meets safe, joyful play!

Born out of a need for better indoor play spaces, PlayPalz Indoor Playground was founded by Emma and Lee - two passionate parents who wanted a cleaner, safer, and more exciting environment for their children to play and grow. What started as a dream quickly turned into a vibrant community hub for kids of all ages. Our team, from play area attendants to party hosts, is made up of warm, energetic people who love working with children and creating memorable experiences.

We believe play isn’t just fun - it’s essential for physical, emotional, and social development. As PlayPalz expands, we’re committed to keeping our “mom and pop” charm alive while ensuring every location reflects the heart of our brand.

McNiel Family

Our

Heart, Vision, Why!

Our Mission

Mission

To provide a safe, clean, and imaginative space where children thrive through purposeful play and joyful learning.

Our Vision

Vision

Creating nationwide neighborhood play spaces with a mom-and-pop feel - fostering community, connection, and enriching growth for every child.

Our Commitment

Commitment

To deliver consistent care, creativity, and fun while making every guest feel valued and at home.

Why

Kids and Parents love PlayPalz?

Clean, Safe & Supervised

Parents love our spotless, secure, and well-managed play environment.

Play for All Ages

Separate zones tailored for toddlers, big kids, and everyone in between.

Engaging Activities

From climbing to crafting, kids stay engaged, active, and imaginative.

Why Kids Love Us

Friendly Team Members

Our staff goes above and beyond to make every visit special.

Comfortable for Parents

Relax with coffee and Wi-Fi while your child plays safely nearby.

Parties Made Easy

Stress-free, customizable birthday celebrations kids adore and parents appreciate.

Play Safe, Play Smart

A Few Rules to Keep the Fun Rolling!

We’re all about fun - but safety and cleanliness come first! Please take a moment to go through our key rules to make sure everyone has a smooth, enjoyable visit.

  • Waivers Required for Entry

    Every adult must sign a waiver - no exceptions.

  • One Waiver Per Adult

    Each adult needs a unique email.

  • No Outside Food or Drink

    Help us maintain a safe, clean space. Also, we are a “Nut-Free” facility!

  • Socks are REQUIRED for EVERYONE.

    Socks are required for everyone, including adults not playing. Children 12 & Under are REQUIRED to wear grip socks.

Before you enter the PlayPalz premise, please remember:

To keep things stress-free and ensure every visit is seamless and safe, we've got just a few essentials we ask all guests to follow. Quick to do - and worth the peace of mind!

  • Waiver must be signed by all adult

  • No shared email addresses allowed

  • Socks & Waiver required even if not playing

  • No outside snacks or beverages allowed

Franchise Team

Bring the Joy of Play to Your Community

Own your own PlayPalz Franchise and inspire smiles every day

Ready to turn your love for kids and community into a thriving business? PlayPalz is now accepting franchise applications! Be a part of a growing brand that blends fun, family, and opportunity into one exciting venture.

Initial Franchise Fee: $40K

Royalty Fee: 6%

Advertising Requirement: 3%