About PlayPalz Indoor Playground

 Privacy Policy

Our team is committed to protecting your personal information and your right to privacy. Please contact us if you have any questions or concerns about this policy or our practices regarding your personal information.

This Privacy Policy governs the privacy policies and practices of our Website, playpalzindoorplayground.com. Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

Last Updated: 7 April 2025.

When you use our Website, we automatically collect certain computer information through the interaction of your mobile phone or web browser with our Website. Such information is typically considered non-personal information. We may also collect the following:

• PlayPalz's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

We also use third-party tracking tools to improve the performance and features of our Website. These tools are designed to collect only non-personal information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how they use and protect that information.

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server, your Internet service provider name, web browser type, mobile device type, and operating system. We use this information to analyze trends among our Users to help improve our Website.

We may use the information we receive from you as follows:

• To allow you to create a PlayPalz account.
• To customize our Website for your experience.
• For data aggregation purposes. We retain the right to collect and use any non-personal information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service. At no time is your personally identifiable information included in such data aggregations.

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal information will take place to an organization or a country unless there are adequate controls in place to ensure the security of your data and other personal information.

We do not sell, rent, or trade your personal information to any unaffiliated third parties without your permission. If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

For the purpose of this Privacy Policy, we are a Data Controller of your personal information. If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you create an account with us.
• You have given us permission to do so.
• The processing is in our legitimate interests and it's not overridden by your rights.
• For payment processing purposes.
• To comply with the law.

We may choose to employ third-party companies and individuals to facilitate our Website ("Service Providers"), provide our Website on our behalf, perform Website-related services, or assist us in analyzing how our Website is used. These third parties may have access to your personal information, but only as needed to perform these tasks on our behalf. They are obligated not to disclose or use it for any other purpose.

By providing your mobile phone number, you agree to receive SMS text alerts related to your account and events. You can opt out of receiving these alerts at any time by replying "STOP" to any message you receive. Please note that standard message and data rates may apply.

We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing that will also receive your information for payment processing purposes only.

Our Website is not designed for use by anyone under the age of 13 ("Child"). We do not verify the age of our Users and have no liability for verifying a User's age. If you are a Child, please seek the permission of a parent or guardian before using our Website. If you are a parent or guardian and believe your Child is using our Website, please contact us to remove your Child's account; we reserve the right to ask you for verification of your relationship to the Child before we honor such a request. If we discover that a Child has created an account on our Website, we will immediately delete the account and will not use the information for any purpose or disclose it to third parties. However, as a parent of such a Child, you understand that you are legally liable for any transactions created by the Child.

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control over or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies of those individual websites to see how the operators of such websites will utilize your personal information.

You can always opt out of receipt of further email correspondence from us and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third party without your permission.

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we choose is at our sole discretion. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

If you have any questions about our Privacy Practices or this Policy, please contact us at franchising@playpalzindoorplayground.com.