Terms & Conditions

Effective Date: 10/3/25

Welcome to PlayPalz Indoor Playground. These Terms & Conditions (“Terms”) govern your use of our website, services, and facilities. By accessing or using any part of PlayPalz (website, bookings, in-person services), you agree to these Terms and our Privacy Policy (https://playpalzindoorplayground.com/privacy-policy).

If you don’t agree with any part of these Terms, you must stop using our services.

• “We,” “Us,” “Our” refers to PlayPalz Indoor Playground.
   
• “You,” “User,” “Guest” refers to any person using our website, visiting our facility, or booking services.
   
• “Services” includes admission, events, membership, booking features, and related offerings.
   
• “Website” refers to playpalzindoorplayground.com and any subdomains.
   

• You must be legally able to enter into contracts to use our site.
   
• You agree not to misuse the Website (e.g. hacking, interfering with other users, introducing malware).
   
• We may suspend or terminate access if you violate these Terms.
   
• Content on the Website (text, images, logos) is owned or licensed by us. You may view and download for personal use only, not for commercial reuse without permission.
   

• Use of facilities is subject to posted rules, staff direction, and any signed waivers.
   
• You may need to provide proof of identity or sign waivers.
   
• Socks or other required attire may be mandatory.
   
• Our facility is designed for children under [specify age range], and guardians are responsible for supervision.
   
• We reserve the right to refuse service or entry to anyone at our discretion.
   
• Misconduct or failure to comply with safety rules may result in removal without refund.
   

• Payments must be made in full at time of purchase or booking.
   
• Prices, offerings, and terms (e.g. membership benefits) are subject to change, with notice.
   
• Deposits may be required for event bookings or party reservations.
   
• Unless otherwise specified, deposits are non-refundable.
   
• Refunds (if any) will be handled according to our internal refund policy or applicable laws.
   

• Memberships or recurring services are non-transferable unless expressly stated.
   
• Your subscription may renew automatically; you are responsible for cancelling in advance if you do not intend to renew.
   
• We reserve the right to change membership terms or pricing; notice will be provided.
   

• All content, branding, logos, graphics, and software (“Intellectual Property”) on the Website or in materials is owned by or licensed to us.
   
• You may not reproduce, distribute, or create derivative works from our Intellectual Property without prior written permission.
   

• Disclaimer of Warranties: We provide services “as is” and make no guarantees of uninterrupted or error-free operation.
   
• Limitation of Liability: To the maximum extent permitted by law, PlayPalz (and its officers, employees, agents) will not be liable for indirect, incidental, consequential, or punitive damages arising out of your use of our services or facility.
   
• Indemnification: You agree to defend, indemnify, and hold us harmless from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from your violation of these Terms or your use of our services.
   

• Our Privacy Policy (linked above) describes how we collect, use, store, and share information.
   
• By using our services, you agree to our data practices as described in that document.
   
• We may send you emails, newsletters, or SMS alerts (which you can opt out of).
   
• Third-party service providers may have access to your data only to facilitate performance of services and under obligations of confidentiality.
   

• Our Website is not intended for children under 13. If a child under 13 uses the site, parental consent is required.
   
• If we become aware that a child under the age has provided us with personal data without consent, we will delete such data.
   
• Parents/legal guardians are responsible for children in our facility.
   

• These Terms are governed by the laws of [State] without regard to its conflict of laws provisions.
   
• Any dispute arising under or in connection with these Terms shall be resolved in the courts located in [County, State], and you consent to exclusive jurisdiction there.
   
• If any provision of these Terms is found invalid or unenforceable, the remaining provisions will still apply.
   

• We reserve the right to modify these Terms at any time.
   
• Changes will be effective after posting the updated Terms on our Website with a revised “Effective Date.”
   
• Your continued use following changes means you accept the new Terms.
   

If you have questions or concerns about these Terms, you may contact us at:
Email: franchising@playpalzindoorplayground.com